Privacy policy

Legal

How we collect, use, and protect your personal information.

Last updated: 22 July 2026

Senvirra operates this store to give you a curated shopping experience, powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, shop with us, or get in touch. Please read it carefully — by using our Services, you acknowledge that you understand how your information is handled, as described here.

Information We Collect

Only what we need, to serve you well.

• •Contact details — name, address, phone number, and email.
• •Payment information — processed securely via our payment gateway; we don't store full card details ourselves.
• •Order history — items viewed, saved, purchased, returned, or exchanged.
• •Communications — anything you share with our client care team.
• •Device & usage information — browser, IP address, and how you interact with our site.

How We Use It

In service of a better experience with us.

We use your information to process orders and payments, keep you updated on your order status, provide customer support, personalize your shopping experience, prevent fraud, and — where you've opted in — share news about new collections and offers. We only use it for legitimate business purposes, and never sell it to third parties for their own marketing.

Who We Share It With

Only trusted partners who help us serve you.

We share information with Shopify (our e-commerce platform), and service providers who help with payments, analytics, customer support, and shipping. Shopify processes personal information on our behalf to power the Services — you can learn more via the Shopify Consumer Privacy Policy and the Shopify Privacy Portal. We may also disclose information where required by law, or in connection with a business transaction such as a merger.

Your Rights

Your information belongs to you.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing communications at any time via the unsubscribe link in our emails. If you're in the UK or EEA, you may also have the right to restrict or object to certain processing, and to withdraw consent where we rely on it. To exercise any of these rights, just reach out to us using the details below.

Security & Retention

We take reasonable steps to protect your information, though no system is perfectly secure. We retain personal information only as long as needed to serve you, meet legal obligations, or resolve disputes.

International Transfers

Your information may be processed outside the country you live in. Where we transfer personal information from the UK or European Economic Area, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We'll post the revised policy here and update the date above.